For those who haven't, Director Groves has 3 steps to take listed on his blog:
1) Please wait a little longer. We have not yet finished delivery of the forms:
In areas where Census employees deliver the forms (rather than having the postal service deliver them), the delivery operation has been underway since the beginning of March, but will not be completed for all areas until the end of March.
In areas where the USPS is delivering the forms, that should be completed this week. In many of these areas, we will send a replacement form beginning in early April. If through some error you did not get your original form, you still might get a replacement form.
Please note that in some parts of the country (about 1% of all addresses), including remote areas, many American Indian reservations, or areas without postal delivery, the Census Bureau does not send a form to the household. In these areas, we send an enumerator to collect the household information in person. Except for these areas, we have gone to great lengths to ensure a questionnaire is delivered to every address. However, we know that sometimes this won't happen. Therefore we have set up two ways for you to be included in the census:
2) Visit a Questionnaire Assistance Center or Be Counted center.
These are sites where you can obtain a questionnaire. A “Be Counted” questionnaire asks you to put down a full description of your address, and then contains the same 10 questions as the other Census form. You can complete a Be Counted questionnaire if you have not received your form. Beginning March 19 through April 19, Be Counted questionnaires will be available in public locations, such as libraries, within your community and at Questionnaire Assistance Centers where census workers will be available to answer questions. Beginning March 18, these locations will be posted on 2010Census.gov.
3) Contact Us
If you still have not received your form by April 12, then you may contact one of our 2010 Census Toll-free help lines.
- English: 1-866-872-6868
- Chinese: 1-866-935-2010
- Korean: 1-866-955-2010
- Russian: 1-866-965-2010
- Spanish: 1-866-928-2010
- Vietnamese: 1-866-945-2010
- TDD (Telephone Display Device for the hearing impaired): 1-866-783-2010
- Puerto Rico (in English): 1-866-939-2010
- Puerto Rico (in Spanish): 1-866-929-2010